Returns & Exchanges

At SOLE SERIOUSS, we strive to ensure you are completely satisfied with your premium fashion and footwear purchases. If you are not entirely happy, we offer a 30-day return policy for items in their original, unworn condition with all tags attached.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.

• 2.
  Prepare the Package

  Securely pack the items in their original packaging, ensuring all designer labels, dust bags, and authenticity cards are included to avoid a restocking fee.

• 3.
  Ship the Return

  Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location, or use your own preferred tracked shipping method.

• 4.
  Receive Your Refund

  Once our quality control team inspects and approves your return, your refund will be processed to your original payment method within 5 to 10 business days.